Refund policy

Last updated: 18 May 2019

Empath Designs Terms & Conditions

RETURNS AND REFUNDS

EmpathDesigns.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will either process a refund upon timely receipt of the goods purchased or an exchange for a similar priced item. Unopened and undamaged goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of EmpathDesigns.com.